MBRU organizers want evaluative data and reporting on any use of force by private security, more security cameras, and sensitivity training for guards. If security guards are not capable of showing restraint in minor conflicts then they should not be allowed to carry deadly weapons.
MBRU has addressed MATA staff and board directly and on the record at Board meetings and through email about specific needs in regards to security.
The report states "We want security to protect and serve the riders... that are commuting back and forth and not come at us like we are some criminals. Let's build the trust factor and start on a new path," Williams said. Which is just fine for MATA but the transit authority wants to see these proposals in writing and it hasn't." Fox13
According to 7 witnesses the guard had the can of mace in her hand as she followed the two women, one of whom was holding a baby.