We are pleased to present the Memphis Bus Riders Union report on the Will Hudson Transit Center, commonly known as the North End Terminal.
After 1 year of gathering input from riders, MBRU members, MATA staff and drivers, through workshops and outreach, MBRU has finally drafted a report that can be used to determine the fate of the NET. This is a living document that we hope will continue to grow as expansive as the collective imagination of the Bus Riders Union.
Click here to see the full report!
[above image: Riders who are targeted by security are often handcuffed and put in a holding cell without windows or security cameras. Our plan removes the holding cell and transforms this area into a "kids station" for parents who's children need an activities to pass the time between buses.]
Our recommendations within this report are community driven and designed by bus riders, making this a one-of-a-kind bottom up development plan, and a model for public participation.
Mayor Wharton's CIP budget proposal includes $2 million for "bus facilities". MBRU sees this as an opportunity to move forward with our recommended low-cost improvements.
Our recommendations are organized into the following categories:
II. Sanitary Conditions: Restroom Renovations
III. Customer Service
IV. Public Engagement
V. Quality of Life